We are recruiting for a Regional Hire Controller.
The primary function of this role is to provide hire desk support to depots and staff, including on-site training.
Key Responsibilities will also include -
- Travelling to depots / sites to provide support inclduing training and identifying training needs
- Arranging hire of equipment via telephone / email to ensure all orders are placed in an efficient and accurate manner
- Supporting the customer to ensure they have a positive experience
- Problem solving of customer queries in a timely fashion including liaising with sales representatives and management when necessary
- To undertake any other duties as appropriate within their competence as required by the company
- Deal with invoicing, credits and queries relating to these matters
- The continued monitoring of live hires, site reports etc.
- Sourcing equipment (including rehire) to improve availability of equipment in the most efficient and economical manner
- Generate sales/hire leads by providing excellent and continued customer service to all clients
Reference no: 52434
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