Job Description

Key responsibilities but not limited to:

·Provide an efficient new business processing service liaising with product providers and ensuring that new business is set up correctly.

·Provide administration support in relation to the application process and initial documentation requirements.

·Ensure that all client information is stored on the relevant system and that all compliance requirements are met.

·Ensure timely, accurate and appropriate responses to telephone calls/enquiries or correspondence from clients, lenders or conveyancers.

·Issue documents to clients where appropriate and ensuring that they are issued within the agreed turnaround times e.g. terms of business, key facts, mortgage illustrations and suitability letters.

Required Knowledge, Skills, and Abilities

·Excellent attention to detail ·Highly organized ·Calm, confident communicator ·Previous mortgage administration experience is essential Please note that it is essential that you have previous experience of working in the mortgage market in a similar role. You will have a good knowledge of products and services within the current mortgage market.