Job Description

My clients are currently recruiting for an experienced Mortgage Administrator/ Paraplanner to join their expanding team. This is an excellent opportunity if you have experience of working within the financial services industry and are looking to join a forward-thinking organisation that offer a great working environment along with the opportunity for career progression.

Duties will include:

• Liaising with Clients, Mortgage Advisers, Lenders, Solicitors and Estate Agents
• Data Input, answering inbound telephone calls and communicating via email
• Processing of new applications in preparation for the lenders/underwriters
• Distribution of Mortgage offers and helping clients reach completion
• General administration duties including dealing with inbound and outbound post and file scanning
• Comply with FCA regulations, checking cases meet all internal and external regulations
• To comply with company standards and policies, e.g. Data Protection, Financial Crime, Treating Customers Fairly, Complaints Procedure etc.
• Other ad hoc administrative duties as required including appointment booking for mortgage advisers
• To take responsibility for ad hoc projects requested by Team Manager

Skills & Experience:

• Extensive experience of working in an open plan office environment
• Financial Services administration/mortgage processing experience
• Excellent customer service and telephone manner
• Excellent administrative Skills
• IT Literate
• Excellent attention to detail

In return for this role, my clients are offering a basic salary of between £22,000 - £28,000 (depending on experience) with great chances to progress in the future.  

Required Knowledge, Skills, and Abilities

• Extensive experience of working in an open plan office environment • Financial Services administration/mortgage processing experience • Excellent customer service and telephone manner • Excellent administrative Skills • IT Literate • Excellent attention to detail