Job Description

The right candidate will have worked in sales and lettings within an estate agency. They must possess lettings administration experience, experience dealing with tenancy’s as well as exceptional customer service and an enthusiastic and engaging personality.

Responsibilities include:

• Providing support to the sales team.
• Answering the phones, book in surveys etc, book in sales valuations, register sales applicants.
• Managing new instructions; draft up T&C’s, instruction agreement and collect money laundering documents, organising take on’s for the sales team, arranging photographs, floorplan, EPC, writing property descriptions, putting brochures together.
• Making a property go ‘live’- launching on property portals, RB website, matching out the property to all applicants registered in relevant price bracket, doing a window card, ordering brochures, ordering for sale boards etc.
• Writing market valuation letters.
• Paperwork – eg: issuing offer rejected letters/ sales memorandums/ exchange letters and invoices
• Managing staff holidays and logging any sickness etc.
• Managing the public liability, professional indemnity insurance policies of both offices.
• Managing all staff cars – organising parking permits (keeping track of re-newels etc) motor insurance, organising MOT’s and Services, Renewing Tax on all vehicles.
• Managing all staff phones – dealing with any technical issues, logging claims, renewing staff policy.
• Managing the healthcare policy.
• Managing and renewing office memberships (i.e: ARLA, TPO, NFOPP, MNAEA, LRS, CMP, Property Mark, ICO, MRL).
• Managing Rightmove/ On the Market.
• Managing Business Rates for both offices.
• Marketing; submitting articles, editorial pieces and features to Magazines.
• All branding work.
• Banking, paying and managing invoices.
• Managing the Rampton Baseley website.
• Managing the electricity account for both offices, water account, air con,
• Managing sales keys.
• Ordering stationary, coffee, bins etc.
• Managing feedback Helphound reviews and Google.
• Offering support to all staff.
• Supporting Directors with their personal admin.

Salary: £24,000 – £28,000

Required Knowledge, Skills, and Abilities