Job Description

Administration Officer

We are excited to be supporting one of the UK’s leading fee-free mortgage brokers in the search for an Administration Officer to join the team in their Bath office in the city centre, with initial start working from home.

The role of Administration Officer is to complete the pre-application checking of all mortgage applications to ensure the mortgage has met all standards of documentation and submission to ensure a smooth customer journey and customer outcomes. Once the application has passed the pre-check, you will submit the application in an accurate and timely manner to the lender via the appropriate online portal.

Your main tasks will include:

• Achieve performance expectations whilst maintaining quality, within an ethos of compliance and customer care
• To achieve personal KPI’s in accordance with company requirements.
• To check the details of the customer application are correct.
• To obtain all necessary information and complete online application form in timely and accurate manner
• To ensure that all documents are logged onto the document system accurately and fully.

In return our client can offer, the opportunity to work with an experienced and friendly team, professional development and progression opportunities.

Required Knowledge, Skills, and Abilities

A minimum of 6 GCSEs including Maths and English at C or above Strong attention to detail and able to complete tasks with accuracy and adherence to processes Data Input and Administrative experience An ability to work to deadlines and produce work which is regularly error free Make confident, effective decisions within scope of job role Portrays a professional image at all times Actively participates and co-operates with others Builds effective relationships and contributes to team spirit