Job Description

• Performs regulatory, compliance, operational and service level audits of company departments, functions and processes as directed.
• Utilizes audit procedures to verify the adequacy of existing process controls through review and observation, detailed testing, and continuous monitoring techniques.
• Conducts risk assessments and identifies process controls in place to mitigate/eliminate risk exposure.
• Examines Training and Operations functions to ensure proper/timely internal communication of all critical client requirements.
• Performs analysis to conclude on the effectiveness and efficiency of the internal control environment, corporate governance, and compliance management system.
• Identifies process control gaps and improvement opportunities as they relate to client service level agreements, applicable regulatory requirements, and industry best practices.
• Documents results and findings adequately via audit workpapers, test spreadsheets, and remediation/ action plans.
• Prepares timely draft reports

• £25,000 - £30,000 pa
• Planned career path
• Parking
• 31 days holiday
• Company pension
• Healthcare
• Life Assurance

Contractual hours will be Monday to Friday, 8am till 4pm.

Required Knowledge, Skills, and Abilities

• Multi-lingual with English (Fluent) and business fluency in either Portuguese, Spanish, or German. • Bachelor’s Degree (or UK/European equivalent) in appropriate field of study; or Certified Internal Auditor designation and/or Certificate in Internal Audit and Business Risk [from the Chartered Institute of Internal Auditors (IIA)]. • 2-3 years of proven working experience as an audit professional, with compliance management and/or collections industry experience a plus. • Willingness and eligibility to travel internationally to current and future markets as needed. • Knowledge of commonly used concepts, practices and procedures within the financial and/or collection industries. • Knowledge of applicable regulatory requirements set forth by the Financial Conduct Authority (FCA), and similar regulatory bodies having authority over relevant European Union (EU) countries. • Solid organizational skills including attention to detail and multi-tasking skills. • Excellent interpersonal, verbal, and written communication skills. • Strong working knowledge of Microsoft Office.