Job Description

Orders and Stock Management:

• Raise daily orders for UK Suppliers for all MTO and stocked items.
• Liaise with suppliers regarding delays to orders, communicating information back to the relevant departments in a timely fashion.
• Amend purchase orders as required and ensure all relevant departments are updated with changes.
• Arrange the collection and re-delivery of re-upholstery beds.
• Deal with queries regarding MTO orders from sales team on a daily basis, with regards to chasing of orders, requests for reduced lead times, requests for spare parts, prices for replacement parts etc.
• Ensure all un-required orders are cancelled daily.
• Update supplier booking forms daily, ensuring prompt onward communication to our warehouse
• Liaise with the warehouse regarding stock receipt issues, shortages or queries regarding the deliveries.
• Ensure all orders are scanned in on time.
• Record each order placed and track until receipt into DC.
• Arrange the collection of returned items by the supplier with the warehouse.
• Order spare parts for damaged items for MTO product for Returns Team at the warehouse.
• Deal with ad hoc queries as and when required.

Supplier Management:

• Monitor and summarize supplier performance on a weekly basis.
• Track and update lead times, informing all relevant departments.
• Ensure most cost-effective method of resolving queries is adhered to.

In return you can expect a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people.

Required Knowledge, Skills, and Abilities

Previous experience working in a small, collaborative team environment. Previous experience working in a fast-paced office environment. Excellent attention to detail. Experience of using Excel. Computer Literate. Good communication skills, both verbal and written. A methodical and thorough approach. Quick to learn and pick up new processes. A proactive and problem-solving approach. A team player with excellent work ethic. Experience in a customer facing role. Experience of Microsoft Dynamics NAV.