Job Description

• Deal with customer queries - either via phone/email or post
• Prepare cheques received for banking
• Prepare BACS receipts for posting to sales ledger
• Complete and reconcile paying in slips
• Take credit/debit card details from customers
• Open accounts for new customers

• Semi Flex – allows staff two hours a week flexible working hours a week (providing you can make the time back) for appointments/ childcare etc
• Discounted UTILITES
• 31 days holidays including Bank Holidays
• 4% contributory pension
• 8.30am-5pm (one day a week is 9am-5.30pm on a flexible arrangement)
• Every verbal DD equates to a £10 voucher. 
• Positive feedback incentive where staff can win up to £50 in vouchers for good customer feedback

Required Knowledge, Skills, and Abilities

• Ability to be assertive when required • Strong organisation skills • Ability to prioritise workload • Related experience in a similar role • Excellent verbal and written communication skills