Job Description

• Effectively manage all external communications for Document Services & Logistics
• Ensure that administrative procedures are efficiently followed to ensure the speedy and accurate transmission of information to all levels of staff and customers.
• Develop and maintain strong relationships with clients and colleagues to ensure effective customer service.
• Co-ordinate the request for, ordering and distribution of all goods and services required by the the Document Management and Logistics Services operation to ensure they meet budget targets.
• Co-ordinate the request for, ordering and distribution of stationery and other branch purchases ensuring that the supplies within the contract are kept to a minimum and within the contract budget.
• Ensure filing systems including Personnel Files, invoices, QHSE, records / archiving, are maintained in accordance with Site Operational Procedures and Service Level Agreements.
• Ensure that all QHSE documents are maintained and forwarded to the Document Services & Logistics Manager as instructed.
• Support the data entry of all incoming and outgoing records.
• Where required by operational managers, attend and minute ad hoc meetings ensuring the timely production and distribution of the minutes.
• Preparation of monthly reporting data and analytics.
• Assisting the Document Services & Logistics Manager with any administration tasks that are necessary to ensure efficient service delivery.
• Involvement in contract specific projects.
• Responsible for all finance-cycle elements of contract to include; payroll, purchase orders, sales order requests, issue of invoices to client, chasing debt, review of monthly P&L.

Responsibilities:

• Keep up to date on the government guidelines and what Deloitte as an employer have a duty of care to do, which will be communicated to you by company Workplace Services QHSE
• Act as role model and champion of the new ways of working in relation to COVID-19
• Take guidance from Deloitte Workplace Services QHSE and implement in your area
• Escalate any non-compliant behaviors to your management team

Required Knowledge, Skills, and Abilities

Able to build strong, long term relationships with key stakeholders. Computer literate in the areas of Microsoft Word, Excel and Outlook. Similar administration experience of working within a busy office environment. Ability to multi task, work well under pressure to deadlines and use own initiative. Team player. Strong written and verbal communication style and ability to flex style to meet needs to different business units. Excellent track record in customer service. Self-motivated and looking to develop. Problem solving skills, ability to use their initiative/ lateral thinking. Planning and organizational skills. Innovative and forward thinking.