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Credit Control Manager
  • United Kingdom - Lancashire - Manchester -
1 year ago
£15.99 - £2088 Per day
Credit Controller
Contract
Job Description

PRINCIPLE DUTIES & RESPONSIBILITIES

Accountable for managing the Credit Control team incl. conducting appraisals, training and developing team members

• Responsible for the commercial and domestic credit control activities 

• Management of escalated customer queries and complaints 

• Overseeing day to day credit control enquiries such as customer correspondence, Direct Debit applications, disconnections, copy invoices and debt recovery reminder letters

• Identify and prepare accounts to be passed for further action

• Maintain and improve current processes to offer enhanced credit control services to customers and help improve internal procedures to assist in achieving set objective


Required Knowledge, Skills, and Abilities

Reference no: 5376

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