We are always looking for exceptional talent to join our inspiring multinational family and right now we are seeking to recruit a commercially skilled Customer Experience Administrator’s to working within our Customer Experience Team on a 3 months Fixed Term Contract.
The key responsibilities
Create SAP ERP Purchase Orders to our factories and/or suppliers
Log and manage customer interactions via Customer Relationship Management System
Create accounts, contract records and materials
Process orders, expedite high quality/high value orders including shipping and customs
Deliver outstanding performance levels in serving customers through all channels
Maintain knowledge of commercial, CRM and ERP processes, procedures and methods
Required Knowledge, Skills, and Abilities
This is an excellent opportunity for skilled commercial administrators who have experience of SAP ERP. Front line customer experience delivery, handling multi-channel enquires, processing quotes, orders, deliveries, shipping and order expediting. Being part of the team you would contribution to departmental KPI’s, targets and objectives to help achieve our’ Customer Experience ambitions.