Raise daily orders for UK Suppliers for all MTO and stocked items.
Liaise with suppliers regarding delays to orders, communicating information back to the relevant departments in a timely fashion.
Amend purchase orders as required and ensure all relevant departments are updated with changes.
Arrange the collection and re-delivery of re-upholstery beds.
Deal with queries regarding MTO orders from sales team on a daily basis, with regards to chasing of orders, requests for reduced lead times, requests for spare parts, prices for replacement parts etc.
Ensure all un-required orders are cancelled daily.
Update supplier booking forms daily, ensuring prompt onward communication to our warehouse
Liaise with the warehouse regarding stock receipt issues, shortages or queries regarding the deliveries.
Ensure all orders are scanned in on time.
Record each order placed and track until receipt into DC.
Arrange the collection of returned items by the supplier with the warehouse.
Order spare parts for damaged items for MTO product for Returns Team at the warehouse.
Deal with ad hoc queries as and when required.
Supplier Management:
Monitor and summarize supplier performance on a weekly basis.
Track and update lead times, informing all relevant departments.
Ensure most cost-effective method of resolving queries is adhered to.
In return you can expect a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people.
Required Knowledge, Skills, and Abilities
Previous experience working in a small, collaborative team environment. Previous experience working in a fast-paced office environment. Excellent attention to detail. Experience of using Excel. Computer Literate. Good communication skills, both verbal and written. A methodical and thorough approach. Quick to learn and pick up new processes. A proactive and problem-solving approach. A team player with excellent work ethic. Experience in a customer facing role. Experience of Microsoft Dynamics NAV.