Job Description

We are looking for a highly competent administrator to ensure the office runs smoothly and all administrative tasks are completed in a timely and efficient manner.  Duties will include:

Email and diary management and Email marketing activities.

Monitoring social media feeds.

Onboarding new clients, utilising task management software to manage workflows.

Answering queries via email and phone.

Filing.

Stock control and management of office consumables.

Creation of documentation.

Update of client documentation.

 

• Team oriented with a collaborative approach to work.
• Methodical and detail focused.
• Excellent organisation and time management skills.
• Willing to ask questions if unsure of something.
• Customer-focused – meeting and exceeding client’s needs.  Delivering solutions.
• Highly organised.
• Proactive with a positive “can do” attitude
• Able to manage workload efficiently for self and rest of team.
• Looks for solutions and ways to increase efficiency within the team.
• Flexible approach with a willingness to undertake varied tasks, sometimes at short notice.

Required Knowledge, Skills, and Abilities

• GCSE in Maths and English at Grade C or higher. • Qualitative administrative experience. • Excellent written English • Good communication skills – both oral and written. • Proactive approach to workload. • Competent and confident with IT, particularly Microsoft packages. • Highly organised • Customer focused. • Administrative qualifications – RSA/NVQ/Business Administration or similar. • IT qualifications – MS Office, RSA or similar. • Experience using social media for business. • Experience creating processes. • Experience supporting a small business.