Job Description

We are currently recruiting for a Customer Services Administrator to join a fun, lively team in Caerphilly.This is a great opportunity to join this well respected manufacturer at the right time as they continue to go through an impressive period of growth.

As Customer Services Administrator you will:

• Use initiative and be able to communicate orders against stock, check delivery schedules and analyse sales history
• Provide a 1st class customer service via email and over the phone
• Showcase your accuracy and attention to detail when logging orders onto the company CRM system and tracking the status of orders and deliveries
• Be a strong communicator and be able to liaise effectively with staff in different department to confirm status of orders and to resolve potential complaints
• Possess goof IT skills including SAGE, Excel and sometimes Powerpoint
• Be a quick leaner and be able to quickly develop general knowledge of the company, products, services and pricing

As well as a competitive salary and extra benefits, you will benefit from free parking, convenient working hours, a permanent contract, the opportunity for future career development and the chance to join a company just at the right time as it goes through an exciting period of expansion. This is a varied role and also one which will provide great job satisfaction.

Required Knowledge, Skills, and Abilities