Job Description

We offer a great opportunity to build your career in a market leading business, along with a competitive salary and excellent benefits that include 25 days holiday + 8 bank holidays, a great pension, life insurance and a share save scheme.

What does the role involve?
The main focus of this role will be to process orders from our trading websites and offer pre and post sale customer support. This will be via phone, email or contact form from our website. You will also be required to maintain and improve pages and offers on our websites.

 

Required Knowledge, Skills, and Abilities

• Experience with telesales and customer care • Knowledge and experience of online sales and creating web content - Essential • Professional customer-relation skills and commitment to customer service • Previous eCommerce and marketplaces experience would be an advantage. • Previous experience of Microsoft Word and Excel is essential • Demonstrated ability to work with other team members in a collaborative, dynamic environment