Job Description

• Proficient Excel skills and knowledge
• Good level of I.T. as you will be using various systems and databases ( Sage is an advantage but not essential)
• Confident telephone manner
• Excellent communication as you will be liaising with internal and external customers and colleagues
• Accuracy and attention to detail
• Timely and able to work to deadlines
• Flexible within the 2 allotted start times

• When the role is made permanent you would be required to work 1 weekend day every 2 – 3 weeks on a rota basis.
• 22 days holiday plus bank holidays
• Free parking

You must be confident on Excel – an Excel test will be carried out before your interview.

Required Knowledge, Skills, and Abilities

• Responsible for smooth running of Key Accounts and/or General Orders. • Ensure all on/off hire orders are taken in detail and processed correctly. • Create, input and ensure accuracy of orders onto the company InspHire system to minimise account queries and potential credits. • Produce and maintain a manual complete contract file, containing all relevant paperwork including signed delivery and collection notes. • Advise Transport Department of any necessary movements within a timely manner. • Ensure relevant spreadsheets (as applicable) are updated daily/weekly and any concerns are brought to the attention of your Line Manager. • Answer all incoming calls within 3 rings in a polite and professional manner as trained. • Ensure own individual knowledge is enhanced by constantly aiming to learn/improve and taking on board training as necessary. • Achieve all targets and KPI’s that are set for individuals/Administration team – example month end target for posting invoices 8th of each month. • Create, post invoices to Sage daily, from various run code reports as specified and update Line Manager. • Check daily all off hires due from awaiting off hire report and update Line Manager of progress if there are any delays. • Any customer queries must be dealt with quickly and efficiently. • Line Manager or Director requests are to be completed within the same day or within timescale provided by them. • Other ad-hoc administrative office duties