Job Description

The successful candidate will be highly skilled, professional and able to cope in a high intensity, ever growing environment.

Key Accountabilities:
-Prepare quotes, raise enquiries, produce cost sheets and send prices to customers.
-Place and check orders using an ESP computer system, acknowledging placement by liaising with the customer via telephone, fax and email.
-If required, re-schedule orders to meet customer requirements.
-Monitor customer "stock" levels, trends and product usage to ensure on-going supply as and when required.
-Liaise with Account Managers to ensure on-going efficient account management; occasionally attending customer meetings to discuss and review projects and any issues.
-Liaise with the Accounts Department to ensure that the credit limits for new accounts are applied for and payments are made to agreed credit terms.
-Liaise with Despatch / Transport to ensure smooth delivery of the product; calculating delivery costs and mileage & load plan for vehicle utilisation.
-Produce reports on a daily, weekly and monthly basis i.e. forward orders, sales history,
-Prioritise workload in accordance with daily timescales.
-Manage own housekeeping within ESP system.
-Deal with all aspects of customer service.

Required Knowledge, Skills, and Abilities