Job Description

• Support and coordinate all people-related information such as vision, strategy, values, policies and procedures in line with corporate messaging
• Act as a Dorchester Collection ambassador to all internal/external customers, offering support and fielding enquiries as required
• Manage all office administration responsibilities, including incoming and outgoing mail, filing, ensuring a smooth paper flow whilst maintaining confidentiality
• Maintain a confidential filling system, both digital and physical, for employee files, correspondence, policies etc.
• Ensure all employee records and documents are audited and up to date on a regular basis
• Ensure general compliance, filing and relevant audits in a timely manner in line with GDPR
• Create all relevant documentation (i.e. employment letters and offers of employment)
• Welcome new starters on their first day, collate the relevant documentation, ensure that managers have sent out the relevant communications, and hold an on-boarding session to ensure a smooth induction process
  Administer and process the purchase order process for the People team, ensuring all invoices are paid in a timely manner, tracked and budgeted correctly
• Organize quarterly office town hall meetings to ensure all employees are aware of the key initiatives the departments across the Collection are rolling out
• Organize office events, such as the summer and Christmas parties and related monthly canteen events
• Process relevant information for the monthly Payroll cycle, whilst liaising closely with the Finance team and relevant heads of department
• Own relationships with the Regional Sales Officer’s located outside of the UK, process their payroll working with the external vendor, and ensure that their benefits (medical insurance, retirement plans, etc.) are administered
• Take full ownership of all Company HR Policies & Procedures alongside the People Generalist
• Work with the People Development Specialist, and if applicable, external agency, to coordinate employer branding initiatives and create copy for all HR social media channels
• To support the Chief People & Culture Officer with diary scheduling, expense processing and other tasks as needed
• Carry out all people team administrative activities, such as, owning the team travel calendar and ordering and returning the team’s travel expenses
• Organize annual global HR meetings, including coordination of all PCD travel, liaising with the host hotel for event management, and ordering necessary supporting collateral
• Process and monitor all employee benefits i.e. private medical, dental, pension, absence tracking and employee stays in the hotels
• Work with the Global Diversity Officer on Diversity, Inclusion, and Belonging initiatives including maintaining relationship with Stonewall
• Carry out any other administrative support duties, responsibilities, and projects as assigned

Required Knowledge, Skills, and Abilities

Able to manage multiple complex projects and assignments. Excellent writer with good proof-reading skills. Good attention to detail with a diligent and a methodical approach. Creative and innovative thinker. Personable approach and a team player. Language skills, French and Italian an asset. Excellent presentation skills with credibility and confidence. Adaptability to change. Diploma or degree in Hospitality/ Human Resources Management/ Business Management preferred. Outstanding communication skills, both written & verbal. Creative skills applied to presentations, videos, and more. Strong attention to detail. Able to demonstrate tact and diplomacy with confidential information. Able to set and meet deadlines with quality results. Strong administration and organization skills with a proven ability to juggle tasks simultaneously. Advanced computer skills in Word, Excel, PowerPoint, and other programs.