Job Description

• Perform key reception functions, answering phones and greeting visitors to the office: screen calls and visitors to determine nature of request or problem; refer to appropriate staff member; take messages; make appointments; take standard information for billing, administrative or other purposes; distribute a variety of written information; collect and record payments; answer questions about the services provided, and place calls as requested.
• Type a variety of written materials (correspondence, documents, minutes, forms, etc.) from handwritten, taped or typed copy, using standard computer word processor. Perform some basic editing, layout and printing format design, and similar specialized tasks associated with use of word processing programs. 
• Photocopy various materials. Collate and distribute as required.
• Maintain various department/program records and files.
• Process various incoming and outgoing documents.
• Sort and distribute incoming emails. Prepare outgoing correspondence.
• Regularly back-up and assist other staff members with various specialized clerical/technical tasks.
• Perform related duties as assigned.

Required Knowledge, Skills, and Abilities