Job Description

• We are keen to speak with professional, customer focused candidates who demonstrate experience within a telephone-based role (not contact centre) that has involved sales whether that be direct sales or cross selling and upselling. Our client has stressed that candidates will NOT be cold calling.

  In return this company is offering the successful Client Service Advisor: competitive basic salary, realistic on target earnings of £23,000 per annum and genuine career progression.

  CLIENT SERVICE ADVISOR JOB DESCRIPTION

• Converting warm leads passed on by making outbound calls and discussing the companies service
• Maintaining a list of potential warm leads and follow up on these leads
• Manage client correspondence or feedback
• Accurately enter client information on to the in-house systems
• Other general administration

Required Knowledge, Skills, and Abilities

• Excellent communication skills and professional telephone manner • Strong customer focus with the ability to promote company services • Self-motivated and ability to use initiative • Experience working within a professional, office environment • Computer literate • Ability to multi-task and prioritise • Team Player