Job Description

We currently have a lovely opportunity for a Sales Administrator to join a successful family-run business based near to Lakeside. The company are a specialist in their field, and have been established for over 40 years!

Your duties will include:

 

• Processing inbound orders from customers, ensuring measurements and materials are correct
• Preparing quotations for customers
• Keeping customers updated with their orders and liaising with relevant teams and third parties to ensure a smooth delivery process
• Ensuring stock levels are accurate
• Building relationships with customers, understanding their needs and providing excellent customer service at all times.

The most suitable candidate will have worked in a similar role previously, in a busy sales office. Experience processing orders for a physical product and some knowledge or exposure of CAD drawings would be an advantage, but is not essential. Enthusiasm, along with excellent customer service skills, a keen eye for detail and the ability to multitask are key competencies for this role.

Working hours are Monday to Friday 8am to 5 pm, with 24 days annual leave plus bank holidays.
 

Required Knowledge, Skills, and Abilities

The most suitable candidate will have worked in a similar role previously, in a busy sales office. Experience processing orders for a physical product and some knowledge or exposure of CAD drawings would be an advantage, but is not essential. Enthusiasm, along with excellent customer service skills, a keen eye for detail and the ability to multitask are key competencies for this role.