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Customer Service Administrator (FTC)
  • United Kingdom - Manchester - Bolton -
1 year ago
£16000 - £18000 Per year
Job Description

The member of staff will be responsible for providing excellent Quality Customer Service.  This role will involve supporting customers, processing their orders and dealing with any queries in a positive and effective manner.

This role is initially a Fixed Term Contract until December 2020, with the possibility of it becoming permanent..

Key Duties and Responsibilities Include;

  • Answering calls promptly and professionally at all times
  • Responding to email queries
  • Receiving and processing orders
  • Handling customer complaints
  • Building good customer relationships
  • Processing credit notes
  • Liaising with other departments

Required Knowledge, Skills, and Abilities
Our client are seeking a well organised, self-motivated and hardworking individual. Previous experience as a Customer Manager is essential to be considered for this role.

Reference no: 56615


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