Job Description

You will be accountable for:

• Provides a warm reception to all internal/external guests. Answers a wide variety of enquiries from current and prospective colleagues, both in person, over the telephone and via e-mail
• Manages all office administration responsibilities as well as walk in queries, including incoming and outgoing mail and filing
• Ensures all T&C information and colleague files (electronic and paper systems) are compliant, accurate and up to date, and easily accessible.
• Conducts quarterly audit of all colleague files for key information along with Code of Ethics, GDPR and Working Time Regulations audits; quarterly report on colleague immigration status
• Assists with ensuring all Employee Action Forms are completed and submitted in a timely manner including follow up if needed
• Supports T&C Director and T&C team with administration, ad hoc queries and projects
• Manage interview tracker and liaise with HODs
• Create weekly vacancy list and publish it on social media every Friday
• Raise job requisitions on TAS
• Responsible for all new starters documentation including uploading information onto T&C Manager, ensuring paperwork reaches payroll in a timely and efficient manner
• Attend monthly payroll meeting with Payroll Supervisor
• Send employment offers
• Prepare job contracts and amendment letters
• New Starters Responsibilities:
• Ensure all on boarding documents have been issued
• Send reference check through Hireright system and collect results
• Collect dietary requirements and medical questionnaires of new starters
• Provide orientation information
• Assist with all new hire travel/accommodation recommendations
• Organize uniform fitting appointment for new starters before the starting date
• Manage the Savoy Careers Common Inbox
• As the T&C Representative for Health & Safety, responsible for all H&S requirements of the department and attendance of the monthly H&S Meetings
• Assist Colleague Experience Manager with the coordination of work experience/internships
• Promotes positive colleague relations trough an environment that encourages open communication, trust & mutual respect
• Carries out any other administrative support duties and responsibilities as assigned
• Demonstrates Accor Values and communicates the Vision and Values at all time.
• Fully supports and is knowledgeable regarding all relevant Accor Human Resource Policies & Procedures

What’s in it for you?

• Being part of our culture is unique!
• We will trust, empower and develop you to fulfil your potential
• You will benefit from training and development opportunities
• We have regular social events
• Competitive Salary and benefits including pension and life assurance
• Laundry services & dry cleaning for uniform
• 31 days of holiday (including Public holidays)
• Colleague restaurant
• Colleague gym facility
• Employee assistance program
• Cycle to work scheme
• Savoy Hotel discount, and discounts in Accor hotels
• And last but not least you will get to work with a team of EXTRAORDINARY people

Required Knowledge, Skills, and Abilities

Strong communication skills, both written & verbal. Confident and articulate able to build positive relationships at all levels Strong administration and organization skills with a proven ability to juggle many tasks simultaneously in a busy work environment and met deadlines. Great attention to detail, and focus on quality of work produced. A team player, possessing a high degree of professionalism, knowledge of Talent & Culture processes, business acumen, energy and determination. Attention to detail and the ability to set and meet deadlines with quality results. Advanced computer skills in Word, Excel, PowerPoint, Publisher and T&CIS. An extremely positive energy that is contagious and a drive to grow and develop within Talent & Culture. Ability to demonstrate tact and diplomacy in an environment of confidentiality with the right balance of common sense, empathy, and business acumen. Must be able to remain focused and calm in a busy, and often hectic, office environment. Knowledge of CoreHr System. 1-2 years’ experience in the Hospitality Industry.