Job Description

Vacancy Description:

• General administrative duties such as filing, copying, data entry, handling post

• Monitoring e-mails

• Answering calls

• Dealing with telephone and email enquiries

• Sending out monthly rental statements to landlords/invoices to clients

• Liaising with tenants and contractors

• Registering new applicants both over the phone and face to face

• Arranging and attending viewing / Negotiating with landlords and tenants

• Answering calls and dealing with enquiries

• Creating new valuation opportunities

Qualification:

• Customer service specialist level 3

• English and Maths Functional Skills (If Required)

Course Duration:

• 15 months

Desired skills:

• High attention to detail, and be able to meet deadlines

• Responsible and reliable

• PC literate with basic knowledge of Microsoft Office

• Have an excellent face to face and telephone manner

• Good communication skills.

• Enthusiastic and motivated

• Ability to work a part of a team

Personal qualities:

• Presentable

• Willingness to learn

• Excellent timekeeping

• Well organised

Working Week:

• 40hrs per week

• Monday – Friday, 9 am – 6 pm

• Saturday, 9 am – 3 pm. If you are working on a Saturday you will do a half-day during the week

• 1-hour lunch break

Note:

• Full Driving Licence/Car would be a bonus

• Ideally should live locally

Required Knowledge, Skills, and Abilities

• High attention to detail, and be able to meet deadlines • Responsible and reliable • PC literate with basic knowledge of Microsoft Office • Have an excellent face to face and telephone manner • Good communication skills. • Enthusiastic and motivated • Ability to work a part of a team