Job Description

The main duties will include -

• To be the main point of contact for allocated clients and ensuring administration services are provided to a high standard
• To delegate work to Pensions Administrators as appropriate
• To check the work of Pensions Administrator and other Senior Pensions Administrators
• Monitor due dates to ensure service levels are being adhered to
• To act as a support to Pensions Administrators with training
• Implementing and running of existing group pensions
• Handling client and CRM queries relating to new and existing pensions
• Process the anti-money laundering requirements
• Create and maintain client files and records electronically and in paper
• Manage and chase outstanding data and information.

Required Knowledge, Skills, and Abilities

Experience working as a Pensions Administrator is essential for this role Numerical and analytical ability Experience in manual calculations Experience of working with different pension types Understanding of lifetime allowance Understanding of accrual rate Understanding of V Lookup and Pivot tables Willing to study to gain pensions specific qualifications