Job Description

Information Asset Management Solution is a strategic information asset management company providing managed IT and Information management services to businesses and individuals. We do not just provide IT support to our clients we provide solutions including data management and software development to help our clients.

Responsibilities & Duties:

The ideal candidate will join a dynamic and fast growing IT oriented working environment.

• Handling incoming/outgoing calls from clients onsite and offsite
• Booking field appointments and clients visit on regular intervals
• Ordering parts and software on behalf of the support and development teams
• Closing down and raising new jobs on the helpdesk ticketing systems
• Diary management of Directors and account visits
• Liaising with engineers to ensure that customers are satisfied
• Provide administrative support to office team onsite and remotely
• Resolving customer service queries
• Managing the company’s social media accounts

Benefits of the role:

• Competitive salary.
• On the job training.
• Free coffee.

Required Knowledge, Skills, and Abilities

Have a basic knowledge of spreadsheets for records management. Are able to work quickly and accurately under pressure. Are able to work with a varied clientele ranging from individuals to businesses. Are able to work independently as well as part of a team. Good grasp of social media like Facebook. Good grasp of efficiency tools like Monday.com. Have an improvement mindset. The ideal candidate should have a very good organization and administrative skills. You should also be open to learning new technology on the job, this provides an opportunity for you to grow your administrative skills using new and modern technology.