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Customer Service Administrator
  • United Kingdom - Sussex - Caterham - CR3 5XL
2 years ago
Administrator
Full Time
Job Description
  • Provide administrative support to all fee earners and secretaries including audio typing, general filing, bulk photocopying, preparation of court bundles, arranging appointments, dealing with client queries in person and by phone;
  • Opening/closing client files;
  • Greet clients and deal with enquiries from members of the public in person;
  • Ensure kitchen and rest rooms are adequately stocked at all times with necessary
    supplies; shopping for consumables such as tea, coffee etc. as necessary;
  • Manage both the incoming and outgoing post and DX; opening, franking, stamping and
    taking to post office/DX collection point and/or delivering letters by hand when
    necessary;
  • Take the daily banking;
  • Organize refreshments for meetings and visitors;
  • Book meeting rooms through Outlook calendar system;
  • Provide holiday and sickness cover for the archivist by;
    • placing orders with external archive company and distributing files when they
      arrive;
    • Locating files for other staff members;
    • Looking up deeds/wills and dealing with file enquiries from other staff members;
  • Any other duties as may be reasonably required to ensure the smooth running of the
    office
  • To comply with all the company’s relevant policies and procedures
  • To ensure confidentiality on all appropriate matters and recognize that any breach of
    this confidentiality is a serious matter

Required Knowledge, Skills, and Abilities

Reference no: 57734

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