Job Description

Objectives of the post: To provide a high quality day to day housing management service and to provide administrative support across the Housing Co-operative office.

Responsible for:

Assisting the Co-operative Manager in provision of administrative and support across the full range of functions, providing an effective housing management and repairs service to the tenants and leaseholders of Carey Gardens Estate; utilising the organisations computerised systems and other IT systems as appropriate with particular emphasis on financial management.

Checking, analysing & posting suppliers invoices on to computer

Prepare cheques, invoices for authorisation & payment to suppliers/contractors

Responsible for ordering all office supplies and maintenance of contracts of office equipment ensuring value for money and adherence to correct financial procedures.

Maintain petty cash records/vouchers/receipts and postage records

Preparation of staff payroll (monthly / fortnightly) & monthly payment of PAYE/NIC to Inland Revenue recoup SSP when appropriate

Maintain efficient records of invoices and payment authorisations for repairs

Ensure that the confidentiality of residents personal rent and service charge records are maintained as directed by the manager

Manage tenant rent accounts by chasing payment and dealing with rent enquiries. Prepare quarterly rent statements for tenanted flats and ensure that the rent account is reconciled weekly. Provide support and advice to tenants on managing rent accounts.

Assist in dealing with Service Charge enquiries.

Assists the Housing Officer in the efficient and effective provision of a priority repairs service to all properties within the Co-operative’s management ensuring adherence to appropriate legislation and health and safety requirements.

Assists the Co-op Manager with the management of the office premises and ensures that value for money is achieved in procuring services to assist with the overall running of the office.

Assist the Housing officer in ensuring that resident’s enquiries are dealt with in the main office reception ensuring that high standards of customer service are maintained. Deals with residents, members of the public, contractors, outside agencies & other departments both verbally and in writing.

Remain conversant with legislation in relation to child protection and safeguarding children and young people as applicable to your role. To also be fully aware of the principles of safeguarding as they apply to vulnerable adults in relation to your work role.

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Housing Administration: 2 years (Preferred)

Work remotely:

• No

Required Knowledge, Skills, and Abilities