Job Description

You will be responsible for the coordination of installation schedules, ensuring that all paperwork is accurate, and installations are completed on time.

This would be an ideal opportunity for someone who is an experienced administrator looking for a new challenge. Flexible working arrangements will also be considered.

• Coordinate and track the installations schedule, liaising with both Depots and Fitters to ensure enough time and resource is allocated for fits to be completed on time and to the Howdens standard.
• Obtain and log customer feedback once the installation is complete. Once this information is recorded, use it to measure customer relationships or escalate any issues.
• You will manage and record all necessary paperwork and plans for the installations that you are coordinating. Ensure that all records are up to date and correctly filed.
• Monitor progress and performance of compliance, cost control, key performance indicators and any customer complaints or concerns.
• Build long lasting relationships internally and externally.

In return for your hard work and commitment you will be rewarded with some great benefits, which include:

• Competitive salary
• Matched contribution pension scheme
• Team incentives and outings
• 24 days holiday, rising to 26 days after 5 years
• Staff discount on our products
• Share awards and prize draws

Required Knowledge, Skills, and Abilities

Proven experience working within the trade, merchant or construction industry. Have an extremely high level of accuracy and attention to detail. Excellent planning and organizing skills. Experience working in a fast-paced environment that can be high pressure during certain times in the month/year. Ability to multi-task and work to deadlines. Keeps the customer at the heart of all decisions.