Job Description

You will work closely with other departments within the company, therefore we are looking for someone who has great customer service skills, enthusiastic and able to deal with high workloads within strict deadlines.
To provide the best service to our clients in compliance with UKAS and Company Requirements, fast accurate typing skills are a must. You must be highly organized and able to manage your own workload with changing priorities throughout the day and have good time management skills.
Duties and responsibilities

• Preparation of high number of technical site test certificates
• Creating and updating client and in-house summaries
• Resolving customer queries
• Dealing with incoming switchboard calls
• Keeping filing systems up to date within the department
• Covering the reception duties when necessary
• Record keeping for Vehicle maintenance, servicing and updating FORS data
• Raising PO’s and placing orders for equipment and consumables

Required Knowledge, Skills, and Abilities

Exceptional IT skills, experience using MS Office applications, Microsoft Excel would be ideal but not essential. Previous experience of dealing with customers over the phone or face to face. General office experience is desirable.