Job Description

The new Governance Administrator will be responsible for the administration for the governance committee structure. They will provide administrative support to the Governance Directorate and will be the expert on minute taking/record keeping and action tracking and all governance database systems for example Datix, Corestream, and Perfect Ward. The post-holder will gather and provide information for dashboards, reports and presentations.

This is an excellent opportunity for an experienced resilient administrator with strong IT skills and ideally some previous experience in the healthcare setting – although other settings would be considered.

Located in leafy St John’s Wood on the Jubilee line, minutes from Central London, our recently renovated Hospice has an international reputation for providing the highest quality of care to patients.

What would be my responsibilities be my responsibilities as the Governance Administrator:

• To lead on the administration support including minute taking, diary management, filing,
• scanning, action planning and other ad hoc tasks identified for the Governance Committees and the Governance Directorate
• To ensure the appropriate documentation is produced and circulated in advance and following a hospital meeting in a timely manner
• Validate all Key Performance Indicators on a daily basis working closely with the Quality
• Improvement & Patient Safety Manager to ensure all relevant evidence is available for the monthly executive sign-off
• To gather the data needed and input into the Quality Governance dashboard within timescales
• To gather the data needed and input into dashboards within timescales
• Carry out administrative tasks as directed by your line manager.
• To manage and be the expert user of all Governance Database systems providing support to colleagues
• To support the functionality of the Governance Database systems working closely with IT and the training department
• Prepare accurate and validated reports from Governance Database systems for monitoring and reporting purposes
• Monitor and triage the Governance Inbox
• To carry out ad hoc audits and spot checks as instructed by the Directorate
• To gather, collate and provide the information needed for reports and presentations
• To assist in evidence gathering and recording where directed by your line manager
• To assist the Director of Governance & Risk in the administration and evidencing gathering for all governance as and when required
• Be responsible for the development and maintenance of the electronic filing and storage systems for the Governance Directorate
• To assist with sharing information with the practicing privileges team for consultant validation and appraisal enquiries
• Dealing with telephone enquiries in a helpful manner to ensure queries are resolved or redirected (if applicable) efficiently. Be the first point of contact for all governance queries
• To manage the team rotas, annual leave, invoices and mandatory training trackers
• Letter drafting, filing, photocopying, printing and scanning where required
• Attend department meetings and hospital meetings as required
• To undertake any other appropriate functions under the direction of your line manager

Am I the right person for this Governance Administrator role?

• Good level of education – A levels or equivalent
• Expert Microsoft Computer skills – PowerPoint/Word/Excel
• Minute taking proficiency
• Action plan recording proficiency
• Minimum 12 months administration experience
• Experience and confidence with working with a range of IT databases
• Excellent written and verbal communication and presentation skills.
• Well-developed computer and keyboard skills
• Evidence of personal development and achievement of results
• Perform and maintain accurate administration
• Maintain confidentiality and adhere and advocate to information governance standards
• To maintain accurate records
• Prioritise workload by urgency and importance
• Excellent verbal and non-verbal communication skills
• Clerical and administrative skills
• Attention to detail
• Organisational skills
• Day to day management of conflicting priorities from different stakeholders.
• Follow processes and identify any process improvements
• Recognise when escalation is required.

Why work for us as a Governance Administrator?

At our Hospital we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits; from 27 days annual leave, generous private healthcare cover, contributory pension schemes.

Working with us, all eligible employees receive;

• Competitive pay
• For employees joining us from the NHS, we can provide continuation of your NHS pension
• Contributory pension schemes to suit all pockets.
• Private healthcare cover of up to £20,000 per year
• 27 days annual leave
• Ongoing training and development programmes and a genuine commitment to continuous professional development
• Discounts at local, national and online shops
• Interest-free season ticket loans
• Cycle to work loan scheme
• Employee “Service Excellence” recognition rewards
• Access to Employee Assistance Scheme and MHFA team

If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.

Job Type: Full-time

Salary: £0.00 per year

Benefits:

• Company pension
• Employee discount
• Private medical insurance
• Sick pay
• Store discounts

Experience:

• Microsoft Computer skills – PowerPoint/Word/Excel: 3 years (Required)
• working with a range of IT databases: 2 years (Required)
• clerical and administration : 1 year (Preferred)
• working in healthcare sector: 1 year (Preferred)

Education:

• A-Level or equivalent (Required)

Required Knowledge, Skills, and Abilities

• Microsoft Computer skills – PowerPoint/Word/Excel: 3 years (Required) • working with a range of IT databases: 2 years (Required) • clerical and administration : 1 year (Preferred) • working in healthcare sector: 1 year (Preferred)