Job Description

This role works closely to many stakeholders across the business area and across company. You will be responsible for the back-office administration supporting the Marketplace Team service delivery in this essential support function.

This is an opportunity to work alongside a highly motivated team in a fast paced role delivering professional and great customer service on a daily basis. Approaching tasks with energy and determination to get a positive outcome for our residents.
You will be part of a sizeable team, and will contribute actively to a positive working environment, following organizational values (People, Impact, Inclusion, Passion and Responsibility) and Behavioral framework.

You will ideally have a good knowledge of Maintenance & Repairs and will have worked within a supportive administration and scheduling function within a social housing role.

The team work on a rota basis Monday to Friday with occasional Saturday where required. Mostly, 9:00am to 5pm with changes made where required to accommodate the team.

You will use a variety of systems to organize, plan and process data, providing relevant and current information for the Team. Accurate data entry and reporting will also be crucial to the role. Experience using Arena and DRS is essential to be considered for the role at this time. Use of the plentific platform will be an advantage but full training will be required so is not essential.

Required Knowledge, Skills, and Abilities

To be successful in this role candidates will: Have excellent communication skills both verbal and written. Good knowledge of Microsoft packages plus in-house maintenance systems such as Arena, DRS and D365. Organization and prioritization skills. Strong administration skills. Knowledge and experience within a similar role. Ability to deliver excellent Customer Service. Be able to work independently and strive to deliver the service, bring ideas and efficiencies to the tasks.