Job Description

Sales Support Administrator vacancy within a faced paced and demanding admin role: meetings, phone calls, numerous emails, raising purchase orders, keeping customer database up to date etc. We are looking for someone who has excellent time management skills, good customer skills both written and verbal (as you may be liaising with senior level customers). There is the opportunity to develop in the role moving to Sales Consultant level.

You will be working as part of a close team who support each other and work well together so being a team player is key, you will need to be a balanced individual who has drive and motivation but understands how to work well so the whole team excels.

Sales Support Administrator Main Responsibilities:

• Responsible for a variety of administrative functions to support everyday operations within the Sales Team to ensure customer needs are being met and being an alternative contact for Head of Sales & Sales Consultant
• Ensuring current clients are responded to quickly, any new leads are progressed with new business meetings organised where appropriate, preparing client and internal documents, maintaining the database and using the system for internal and external communication as required as part of the workflow
• Working collaboratively with the Marketing team to capitalise on every opportunity to reach new clients, including events, webinars, case studies, surveys
• Management of sales email inbox and phone line
• Providing account management support to established customers to ensure their requirements are met in line with agreed response time
• Liaising via email, call and face-to-face with colleagues inter-departmentally and new and existing clients
• Data input and sales materials/assets
• Improving the overall process where possible to ensure efficiency
• Working as part of Sales Team and with Sales Management to ensure financial tracking for sales data
• Attending Sales events

Our client is looking for:

• Administration experience
• PowerPoint - beginner level
• Excel and Word - intermediate level
• Excellent polite and persuasive communicator
• Have previous account management experience
• The ability to exert sound judgement, discretion and preserve confidentiality
• Ability to think creatively
• Good business awareness and finance skills to ideally include invoicing
• Ability to work with budgets and spreadsheets
• Ability to create presentation materials
• Excellent customer service skills
• Experience working with a CMS (NetSuite preferred)

If you are interested in this position please email your CV along with a short covering letter to explain why you think you would be ideal for the role.

Required Knowledge, Skills, and Abilities

• Administration experience • PowerPoint - beginner level • Excel and Word - intermediate level • Excellent polite and persuasive communicator • Have previous account management experience • The ability to exert sound judgement, discretion and preserve confidentiality • Ability to think creatively • Good business awareness and finance skills to ideally include invoicing • Ability to work with budgets and spreadsheets • Ability to create presentation materials • Excellent customer service skills • Experience working with a CMS (NetSuite preferred)