Job Description

Student and Course Administrators are responsible for providing a full range of support services for students and courses including maintaining data via the management system (SITS) and providing effective and reliable support to academic staff.

The role requires a good working knowledge of University Academic Regulations and how these apply to students and courses. The role requires flexibility as you will work closely with staff from other faculties and consolidated services across the University.

The Person

The successful candidate must be able to work effectively and proactively as part of a team with minimal supervision. You will display a high level of communication skills and the ability to listen and respond effectively to queries, including those of an academic regulatory nature. You should be able to demonstrate excellent customer service skills, and have experience of providing professional support and advice to staff and students. Please see attached the Person Specification detailing a full list of essential and desirable requirements.

The Faculty

The Faculty of Business and Social Sciences combines Kingston Business School and the School of Law, Social and Behavioural Sciences. Driven by a forward-thinking approach, the Faculty is dynamic, innovative and ambitious. We focus on business and social challenges that impact us all such as decision making, sustainable development and individual resilience. Together, the Schools strive to nurture socially responsible, well-informed and actively engaged members of society who graduate as adaptable, ambitious and solutions-focused professionals. Practical experience and real-life learning is at the heart of our degrees. Our graduates will be equipped with the skills to manage and navigate a world that needs employees to be digitally skilled and to have highly developed people management skills, emotional intelligence as well as innovative, entrepreneurial drive.

Further information

We have two permanent positions and one fixed-term contract for 12 months, all with a starting salary of £24,846.00 per annum. Please confirm in your application if you are applying only for the permanent contracts or only for the fixed-term contract. If you do not specify you will be considered for either.

Interviews are expected to be held remotely on Wednesday 11th and Thursday 12th November 2020.

Required Knowledge, Skills, and Abilities

The successful candidate must be able to work effectively and proactively as part of a team with minimal supervision. You will display a high level of communication skills and the ability to listen and respond effectively to queries, including those of an academic regulatory nature. You should be able to demonstrate excellent customer service skills, and have experience of providing professional support and advice to staff and students. Please see attached the Person Specification detailing a full list of essential and desirable requirements.