Job Description

The team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.

Your day to day role will involve:

• Covering the reception area, maintaining a priority for incoming calls at all times
• Take clear and concise messages
• Communicating all messages promptly and accurately
• Provide administrative support to the Manager
• Maintain stationery stocks and oversee the ordering of new supplies
• General reception duties as and when required

Required Knowledge, Skills, and Abilities