Job Description

The ideal candidate will be IT literate and work well under pressure in a busy environment and able to work accurately and effectively using your own initiative as part of a team.
We are seeking an enthusiastic and reliable candidate who ideally would be resilient and flexible to deliver a positive experience to all patients and service providers by the provision of an efficient, confidential and professional service. Applicants will work on reception both face to face with patients and on the phone; you will also perform other administrative duties.

Working hours are 37.5 hours a week Monday to Friday and the unit is open between 07.00am-20.00pm. Shifts will be allocated between each staff member to stagger shifts throughout each working day as reception will need to be covered at all times.

The system allows for the deployment of:

• Strategic Initiatives which are long term projects and focus led and driven by our executive
• Trust Priority Improvement Projects which are short term projects allocated to a range of project teams made up from our staff groups focusing on impacting our True North metrics and breakthrough objectives
• Ward Based OMS which delivers daily management and continuous improvement on the frontline

Required Knowledge, Skills, and Abilities