Job Description

We are looking for enthusiastic and motivated individual with good communication and interpersonal skills. There would be a high level of contact with patients and colleagues from all professions and you will be expected to work in the Outpatients Suites and in the Administrative Offices. The post holder will be responsible for ensuring that reception area is covered and appointments are processed in a timely and accurate manner and that clinics are set up in line with service requirements. Duties includes welcoming patients, booking appointments, pulling and preparation of patients notes, filing, data input and telephone enquiries.
Applicants should be well organized with excellent communication and IT skills. The successful candidate will be a logical thinker and have an in-depth understanding of the 18 week referral to treatment waiting time standard and associated processes. You should be able to work using your own initiative and be a key team player.
This is a demanding role where you will be working as part of a busy team administering patients’ outpatient appointments, answering telephone calls and responding to emails, and will be required to possess excellent IT skills.
This is a full-time position, Monday to Friday and will be covering shifts patterns between 08:00 to 18:00 shift pattern, working within an allocated roster.

Required Knowledge, Skills, and Abilities