Job Description

You will provide customer service and administrative support. The individual will follow set procedures and will exercise some independent judgment in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to:
- Call Handling - managing the telephone help desk for the courts

• Collating and analyzing fairly complex information or data, submitting results in a written report
• Processing of applications, fee accounting and cashier duties, processing orders, IT data input
• Overseeing administrative procedures and processes
• Liaison between Courtroom, judiciary, public
• Processing correspondence, processing orders, IT data input
• Acting as an administrative liaison with internal and / or external sources
• Preparing routine correspondence

The role starts at £8.87 and increases to £9.78 after 12 weeks.

Required Knowledge, Skills, and Abilities

Five GCSEs at Grade C or above or equivalent (including English Language or equivalent). NVQ Business Administration Level 2 (or suitable clerical experience). Administrative experience with a good knowledge of and experience in using Microsoft Office. Good communication skills, both oral and written.