Job Description

You help deliver a customer focused, coordinated service for our colleagues, residents, and contractors. You will ensure the servicing and maintenance of our assets are administrated effectively.

Your day to day duties will include monitoring an inbox and dealing with incoming queries. You will also need to priorities urgent issues and work collaboratively to quickly find resolutions. You will ensure records are always up to date and accurate.

There is an opportunity to include a cover letter with your application. Please use this opportunity to provide additional information on how you meet the criteria as set out in the person specification, and why you are the best candidate for this role.

What we’ll offer you

• 23 days holidays (plus public holidays) pro rata (and as we close between Christmas and New Year, we give you another 3 days!)
• The chance to buy or sell additional leave
• £250 in vouchers as part of our colleague referral scheme
• Ongoing support for your wellbeing
• An inclusive environment where it’s OK to be you!
• Flexible benefits with some really exciting options which you can find out more about here!

Required Knowledge, Skills, and Abilities

MS Office Suite knowledge and experience. Experience of delivering high quality customer service. Ideally with a pre-existing knowledge of housing issues/gas legislation/electrical issues. Organized and methodical. Great team player. Calm under pressure – able to priorities tasks with minimal supervision.