You will be joining a friendly, hard-working team, and will have the opportunity to grow and develop within the business, and be a valued, key member of staff.
Responsibilities:
Acting as first point of contact for customer enquiries
Dealing with day to day enquiries from Engineers and external contractors
Raising work orders
Scheduling all engineering calls and quoted works
Booking appointments
Ensuring the engineer schedule is kept up to date with holiday, appointments and sickness
Hours of work are Monday to Friday 8am-5pm. Between May and September they operate an overtime shift Rota working weekends and up to 8pm during the week on an ad hoc basis. Pay will be time and a half during the week and double time over weekends.
Required Knowledge, Skills, and Abilities
– Strong administration skills – Previous experience scheduling jobs for engineers/contractors – Good communication skills – Organized, efficient and self-motivated – Computer literate – Experience producing quotes – desirable – Previous experience or knowledge of engineering environment – desirable – Experience of working in a fast paced environment – Flexibility to work overtime during the Summer months (May-September)