Job Description

You will be joining a friendly, hard-working team, and will have the opportunity to grow and develop within the business, and be a valued, key member of staff.

Responsibilities:

• Acting as first point of contact for customer enquiries
• Dealing with day to day enquiries from Engineers and external contractors
• Raising work orders
• Scheduling all engineering calls and quoted works
• Booking appointments
• Ensuring the engineer schedule is kept up to date with holiday, appointments and sickness

Hours of work are Monday to Friday 8am-5pm. Between May and September they operate an overtime shift Rota working weekends and up to 8pm during the week on an ad hoc basis. Pay will be time and a half during the week and double time over weekends.

Required Knowledge, Skills, and Abilities

– Strong administration skills – Previous experience scheduling jobs for engineers/contractors – Good communication skills – Organized, efficient and self-motivated – Computer literate – Experience producing quotes – desirable – Previous experience or knowledge of engineering environment – desirable – Experience of working in a fast paced environment – Flexibility to work overtime during the Summer months (May-September)