Job Description

• Chasing overdue invoices by telephone, email and letter within agreed timescales
• Maintain accurate records of all activities
• Liaise with Sales Team
• Regularly follow up with customers to ensure all relevant debts are managed
• Ensure monthly processing deadlines are met as required
• Send out monthly client statements/letters as may be agreed from time to time
• Resolve customer disputes in a timely manner
• Respond promptly and completely to both client and internal enquiries
• Undertake account reconciliations as required
• Issue and processing of credit notes
• Processing receipts daily by either cheques or BACS
• Collection of twice monthly direct debits
• Other reasonable duties as required by management
• Run fortnightly aged debt review meetings with account directors

Benefits

• 25 days holiday plus birthday off
• Up to 5 additional days holiday for long service
• Enhanced maternity and paternity
• Regular socials and company events
• Flexible hours

Required Knowledge, Skills, and Abilities

Have 2-3 years recent hands-on Credit Control experience, ideally from a similar environment. Previous experience of using Sage Line 50 or similar package.Excellent timekeeping. Ability to build relationships quickly. Excellent numeracy skills and attention to detail. Ability to work under pressure and maintain accuracy. Ability to priorities and organize a varying workload. Strong problem solving skills. Experience with multi-currency accounting is desirable. Be a confident decision maker. Have a positive and proactive approach. Microsoft Office (Excel, Word and Outlook).