Job Description

• Manage the team providing first line soft services to the site(s), including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services
• Monitor and maintain office equipment and supplies
• Manage and maintain regular contact and meetings with relevant vendors - to report on issues, recommendations and cost estimates
• Weekly walk-round with the vendor cleaning manager ensuring cleaning quality standards are maintained
• Manage Trouble Ticket (Remedy) requests (helpdesk) - interface with internal customersand action queries promptly in line with service level agreements
• Manage daily health & safety issues – maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training
• Travel/Visitors’ support – interface with locally approved hotels – assist Client global travel & hotel managers in information gathering and communicating up to date information to staff.
• Assist in the organizing of internal and external Client events
• Managing the quality of conferencing facilities
• Manage food and kitchen facilities – provide direction to housekeepers
• Raise purchase orders
• Manage Wiki pages and other communication channels for the site(s)
• Deputise / provide cover for Building Operations Coordinator / Facilities Manager when appropriate
• Responsible for all other duties and tasks as assigned

You will have

• Evidence of effective interpersonal skills with particular ability to liaise with multidisciplinary team members.
• Experience of working in a pressurized environment.
• Experience of using hospital IT and booking systems.

The successful candidate should be a highly motivated individual with good communication skills Punctual, presentable and courteous at all times and be able to remain calm under pressure.
They should be flexible to work to between the hours of 8am and 8pm Monday to Friday and 8am-4.30pm weekends as shifts demand.

Required Knowledge, Skills, and Abilities