Job Description

You will be handling customer orders and enquiries by phone and email on a frequent basis. Most of our customers are regulars, so you will build up friendly relationships by giving great customer service which will encourage repeat business (no cold calling). You will communicate with the team and suppliers to ensure a smooth transaction for the customer from start to finish, making sure their order is delivered on time and in full.

You will have a friendly telephone manner and be able to take clear instructions. You will give great customer service and be able to relate to loads of different people. Self-motivated, enthusiastic and organized, you will also have good numerical skills. Full product training will be provided.

Required Knowledge, Skills, and Abilities