Job Description

• Providing an exceptional customer experience to all customers via phone and email and passing on information to relevant departments.
• Follow up on queries, resolving any issues and keeping customers updated.
• Accurately process sales orders 
• Provide quotes to new and existing customers
• Any other general administrative tasks as and when required.

Required Knowledge, Skills, and Abilities

• Previous experience within a similar role is essential. • Excellent communication skills, both written and verbal. • The ability to stay calm under pressure. • Able to multitask whilst prioritising work. • Good IT skills