Job Description

• Maintain accuracy of all HR systems data, ensuring all employee changes are made in a timely and accurate manner
• Respond to and action all HR transactional queries within agreed SLA timelines, escalating to relevant HR colleagues and line managers where appropriate
• Prepare HR transactional correspondence and letters to agreed standards for all promotions / transfers / absence management / maternity / paternity / staff development agreements / probations
• Prepare and distribute on-boarding materials for new starters
• In conjunction with the recruitment team, line managers and HR business partners, prepare contracts of employment in line with agreed terms and standards
• Administer long service and recognition schemes, ensuring effective stock of materials
• Prepare and distribute agreed KPI reports for business and HR stakeholders from applicable HR systems
• Manage employment reference checking processes, updating records and escalating issues where identified
• Support the procurement process for the ordering and allocation of company cars
• Manage the driving license checking process and accurate maintenance of data for all relevant employees via vehicle fleet provider
• Provide on request, general guidance on applicable HR policies and procedures
• Maintain various HR trackers, ensuring information is accurate and up to date
• Work collaboratively with payroll team members to ensure employee data is accurate and processed effectively
• Support the HR Business Partner teams with administration tasks to support various business projects
• Update the HR intranet with relevant information

Required Knowledge, Skills, and Abilities

• Previous experience working within an HR administration department essential • Experience of HR or similar operating systems is essential (ADP and Microsoft Dynamic 365 are advantageous) • Strong IT skills (advanced Excel is advantageous) to manipulate, format and present data in meaningful reports to make informed business decisions • Strong analytical focus, organisation skills and attention to detail is essential • Experience of HR transactional processes and ability to advise colleagues on HR policies and procedures • Basic knowledge of UK employment law • Prior track record of providing excellent customer service • Must work well in a team environment, supporting team members as required and with the ability and confidence to work autonomously • Proven interpersonal and communication skills, which can be demonstrated when interfacing with all levels within the business • Proven capacity of managing workload in a high-paced environment • High levels of initiative and “get up and go” to manage own work flow to meet objectives • A capacity for persistence and resilience and patience in a sometimes challenging environment • Desire to learn and drive for continuous improvement • Ability to speak another European language would be advantageous