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Support Administrator
  • United Kingdom - Hampshire - New Milton -
1 year ago
Administrator
Full Time
Job Description

You will be an integral part of a busy team and will need to interact daily with Legal PAs and Fee Earners, and have the ability to priorities workloads and liaise with other support functions to ensure timely delivery. Any successful law firm needs excellent support and we are currently looking to expand this pool of resource. Responsibilities will include the following tasks:

  • Production of engrossed documents, particularly those with multiple appendices.
  • Printing of emails and attachments.
  • Small volume photocopying and scanning, and delivery/collection of large volume document production, courier and repro jobs.
  • Processing/submitting travel invoices, expense claims, and maintenance and filing of copies.
  • Administration in association with payment for fee earners individual memberships of institutes and associations.
  • Preparation of admin for money payments e.g. Chaps payments.
  • Simple file opening including conflict searches and money laundering requirements, liaising with Compliance.
  • Organizing and maintaining systems to ensure effective document management, including closing files, archiving and ensuring all relevant paper-based documents are filed electronically.
  • Supporting fee earners with updating InterAction; ensuring new business contact details are entered, contacts from fee earners Outlook address books are shared, updating contact changes and activities when BD activity is planned with a client/target.
  • Assisting Legal PAs with proactively downloading and printing reports on contacts ahead of meetings and pitches, populating InterAction mailing lists with contacts as directed by fee earners and editing/refining these lists as appropriate.
  • Supporting the group in updating information on Infocentral or in managing and maintaining particular pages.
  • Supporting fee earners and Legal PAs with the firm inclusivity strategy; key tasks include: booking rooms, coordinating meetings, booking meeting room facilities, arranging events (invitations, room bookings, catering, speaker presentations, and event materials).
  • Undertaking research using the internet, databases etc.
  • Creation, uploading and general maintenance of client sites and extranets.
  • Collating and indexing legal documentation.
  • Practice group specific support.
  • Searchflow searches
  • SIM searches
  • other Land Registry searches
  • company searches
  • creation of Laserforms
  • Land Registry application forms

Required Knowledge, Skills, and Abilities
Standard GCSEs a minimum of: C for English Language; C for Math. Constant enthusiastic, can-do and positive approach to tasks and situations, as well as requests for action outside normal scope of duties. Ability to take personal responsibility, ownership and behave responsibly. Good communication skills, both oral and written. Friendly, co-operative and approachable at all times. Remains calm and focused under pressure i.e. when faced with high volume workloads or difficult situations. Ability to build relationships with fee earners and PAs. Listens carefully and questions to make sure you have all the information you need to take action. Displays discretion when dealing with sensitive information. It is a key requirement that the LAA is able to demonstrate proactivity, initiative, confidence, attention to detail and willingness to do whatever it takes to ensure the team meets the needs of the clients. Ability to plan and manage own workload and multiple tasks, and priorities work calmly and effectively in a pressurized environment. Strong organization and planning skills. Good knowledge of Microsoft and other commonly used software. Effective and professional telephone manner. Client service orientated approach. Able to work either on own initiative or part of team. Able to anticipate problems and develop solutions. Attentive to detail; sense and quality checking work and the work of others. Accountable and professional. Ability to develop self and others and be learning oriented, wanting to learn and seek improvement. Ability to display discretion when dealing with sensitive and confidential information. Willing to learn and understand different cultures as well as have the required patience to ensure good working relationships.

Reference no: 64461

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