Job Description

As a Commercial Parts Advisor, you will be tasked with a range of activities to support our Volvo Trucks Parts Department at our main dealer depot in Plymouth.

Providing outstanding customer service, you will also be responsible for offering additional parts and accessories to customers, ensuring a strong emphasis on customer satisfaction.

Reporting to the Parts Manager, you will identify, locate and pick parts for workshop staff and customers by means of acquired knowledge, parts catalogues and computer stock lists.

Specifically, you will:

- Receive stock into the department and correctly locate items
- Record deliveries and maintain a signature for the receipt of goods
- Collect returned goods and issue receipts
- Perform external stock checks with customers as required

Required Knowledge, Skills, and Abilities

To be considered as a Commercial Parts Advisor, you will need: - Previous experience within a Parts role and/or within the industry - Excellent customer service skills - A full, clean driving licence - Enthusiasm and fantastic interpersonal skills - To be well organised and confident with the ability to work well under pressure - To be computer literate with a good knowledge of Microsoft Office packages