Ensuring that legal tenancy agreements are executed compliantly and in a way, that maintains a high level of customer care.
Pro-actively researching the local market, competitors within this region, and establishing ways to develop a competitive advantage through local networking.
Ensuring that any Client / Tenant / Property details that change during the tenancy are updated on the relevant systems and communicated to other relevant divisions within Lettings.
Pro-actively developing strong relationships with other departments within the firm.
Identifying opportunities to work with and to refer business to other departments/divisions.
Enhancing and building on the market share
Attending valuations
Marketing of properties
Ensuring that terminations, refunds and deposit releases are executed correctly and efficiently.
Required Knowledge, Skills, and Abilities
• Polished and well presented • Dedicated and dynamic • A positive `can do` attitude • A full and clean UK Drivers License. • Recent experience in Residential Lettings is essential • Excellent communications skills both written and verbal • The ability to develop and motivate those around you. • Willingness to exceed expectations through great customer service skills • Honest, trustworthy