Job Description

Your responsibilities to deliver an excellent staff experience. You will also be required to interface with the HR system and support employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage HR administration such as contracts, letters and personnel files
• Ensure accurate information is fed into the bespoke HR system
• Assist with employee relations issues in the hotel in a confidential manner, including disciplinarians, grievances, and capability
• Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
• Help achieve departmental goals
• Supporting the hotel with departmental training requirements including inductions, work experience, careers fairs, and training materials
• Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
• Ensure completion of training for hotel security, fire regulations and other health and safety legislation
• Assist and resolve team member and management queries

Required Knowledge, Skills, and Abilities

You should maintain the attitude, behaviors, skills, and values that follow: Previous experience in Human Resources. Positive attitude. Good communication and people skills. Committed to delivering a high level of customer service, both internally and externally. Excellent grooming standards. Flexibility to respond to a range of different work situations. Ability to work under pressure. Ability to work on their own or in teams. Knowledge of hospitality. Working towards or certified in Human Resources (i.e. CIPD).